Bree-Anna Burick Jun 25, 2024 3 min read

Ice Cream Recall Issued Due to Listeria Contamination

Consumers across the country are urged to check their freezers after Totally Cool Inc. issued a nationwide ice cream recall for several products due to potential Listeria contamination.

The potentially contaminated products were manufactured for and distributed under brand names including Hershey's, Jeni's Splendid Ice Creams, ChipWich, and Friendly's.

Understanding the Risks of Listeria

The culprit behind the recall, Listeria monocytogenes (often shortened to Listeria), is a bacterium that can cause serious illness, especially in the more vulnerable populations.

While healthy people might experience mild symptoms like fever, nausea, vomiting, and muscle aches, Listeria infection can be life-threatening for pregnant women, newborns, older adults, and people with weakened immune systems. In pregnant women, Listeria can cause miscarriage, stillbirth, or serious infections in newborns.

The Centers for Disease Control and Prevention (CDC) estimates that Listeria causes approximately 1,600 illnesses and 260 deaths in the United States annually.

Due to the potential severity of Listeria infection, it's crucial for anyone who purchased the affected brands to be aware of the recall and take appropriate precautions.

Products Affected by the Ice Cream Recall

The following products are included in the ice cream recall, according to the Food and Drug Administration (FDA) notice:

  • Hershey's:

    • 38-fluid ounce vanilla and chocolate flavored ice cream cakes

    • 110-fluid ounce vanilla and chocolate flavored ice cream cakes

    • 4-fluid ounce Cookies & Cream Ice Cream Cones

    • 4-fluid ounce Cookies & Cream Polar Bear Ice Cream Sandwiches

  • Jeni's Splendid Ice Creams:

    • 3.5-fluid ounce Chocolate Silk Pie Ice Cream Sandwiches

    • 3.5-fluid ounce Key Lime Pie Frozen Dessert

    • 3.5-fluid ounce Mint Chocolate Truffle Pie Ice Cream Sandwiches

    • 3.5-fluid ounce Triple Berry Tart Pie Ice Cream Sandwiches

  • ChipWich:

    • 4-fluid ounce Original Vanilla Chocolate Chip Ice Cream Sandwiches (10 club pack, 3 pack, 24 pack)

    • 16-fluid ounce Vanilla Chocolate Chip Ice Cream Pint

    • 16-fluid ounce Mint Chocolate Chip Ice Cream Pint

  • Friendly's:

    • 60-fluid ounce Celebration Ice Cream Cakes

    • 40-fluid ounce Strawberry Krunch Ice Cream Cakes

What You Should Do

Consumers who have purchased any of the recalled products are advised to discard them immediately. Do not consume the recalled ice cream.

The FDA recommends thoroughly cleaning and sanitizing any surfaces that may have come into contact with the recalled products.

Consumers can contact Totally Cool Inc. at 1-888-677-9359 for a full refund.

Staying Informed and Protecting Yourself

Totally Cool Inc. issued a statement acknowledging the recall and expressing their commitment to consumer safety. The company stated that they have ceased production and distribution of the affected products and are collaborating with the FDA in their investigation.

The company also emphasized that no illnesses have been reported to date in connection with the recalled products.

For more information about the recall and Listeria infection, consumers can visit the FDA website at or the CDC website.

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