Over 13,000 Air Conditioners Recalled for Fire and Burn Risk
If you have an Amana window or through-the-wall air conditioner installed at home, a hotel, or an apartment, it's worth checking your model number right now.
The US Consumer Product Safety Commission announced a recall of about 13,514 Amana Window-Room-Air-Conditioners and through-the-wall units sold by Daikin Comfort Technologies due to a serious fire and burn risk. The problem is specific but dangerous — the heating element can stay energized during a ground fault even after the unit has been turned off. One report of plastic melting on a unit has already been filed. No injuries have been reported yet, but the CPSC isn't waiting.
Consumers are being told to stop using these units immediately and contact the manufacturer for a full refund.
How to Tell If Your Unit Is Recalled
Look for a white sticker on the front edge of the base pan at the front of the unit. The model number is printed there. If your model number starts with PB, AH, or AE, keep reading.
The specific through-the-wall models affected are PBH113J35AA, PBH093J35AA, PBH073J35AA, PBE123J35AA, and PBE093J35AA.
The window unit and heat pump models affected are AH183J35AA, AH123J35AA, AH093J35AA, AE183J35AA, AE123J35AA, and AE093J35AA.
These units were sold at retailers nationwide between April 2025 and December 2025, priced between $850 and $1,500. They're most commonly found in hotels, apartment buildings, and commercial spaces — though plenty ended up in residential settings too.
How to Get Your Refund
Contact Daikin Comfort Technologies toll-free at 855-812-8989, Monday through Friday, 8 a.m. to 5 p.m. CT. You can also submit your refund request online at amana-ptac.com/amana-ttw-wrac-recall.
To complete the refund process you'll need to cut the power cord on the unit and upload a photo of both the cut cord and the product's serial number — found under the barcode, just below the model number on the same sticker.
Yes, cutting the cord is a firm requirement. It's the CPSC's standard method for confirming a recalled unit has been permanently taken out of service before a refund is issued.
Why This Kind of Failure Is Particularly Dangerous
A heating element that stays on during a ground fault — even when the unit appears to be off — is the kind of defect that can cause a fire while nobody's paying attention. You turn the unit off, walk away, and the element keeps generating heat against plastic components that aren't designed to handle it.
Ground faults themselves happen when electrical current strays outside its intended path — often due to worn insulation, moisture exposure, or a manufacturing defect. In a properly functioning unit, a ground fault triggers a shutoff or trips a breaker. In the affected Amana units, that shutoff mechanism apparently isn't reliably cutting power to the heating element, which leaves the door open for overheating to continue undetected.
The fact that these units are most commonly installed in hotels and apartment buildings — where they may run for long stretches with minimal monitoring — makes the risk more pronounced. A guest or tenant who turns the heat off before bed isn't necessarily in a position to notice if it keeps running at a low level.
If you have one of these units, unplug it now and get the refund process started. The number is 855-812-8989.
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